FAQ

Quick answers to common questions about how True Smile Alliance works.

Is True Smile Alliance a dental office?

We operate as a coordination and support service. Clinical diagnosis and treatment decisions are handled by licensed dental professionals.

How fast will someone respond?

Many requests are reviewed quickly. Response time may vary based on request volume and the details you provide.

Do I have to agree to marketing texts?

No. Marketing consent is optional. You can still submit an appointment request without signing up for promotions.

Can I stop messages?

Yes. Reply STOP to cancel SMS messages. Reply HELP for assistance. Message and data rates may apply.

What information should I include?

Share what you’re trying to accomplish (e.g., cleaning, whitening, pain, restorative needs), your general availability, and any preferences.

Is my information private?

We use reasonable safeguards and limit access to what’s necessary to support your request. See our Privacy Policy for details.

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